Bankruptcy Manager

The Bankruptcy Manager will be a member of the Legal Solutions and Advisory Team at the Bank and will be responsible
for the accurate and timely execution of day-to-day bankruptcy processes within the Bank. This role ensures all required
legal, regulatory and operational tasks are completed in strict adherence to the U.S. Bankruptcy Code, internal policies,
and regulatory guidelines to mitigate credit losses and maximize recovery. This role oversees all aspects of the interplay
between bankruptcy filings and customers of the Bank, but primarily, borrowers or other related loan parties by ensuring
prompt and accurate reporting of bankruptcy filings, careful analysis and triaging of each filing, continued monitoring of
cases as needed; assurance of data integrity and compliant, efficient workflow execution and reporting.

• Workflow & Case Management: Monitor all manners of receipt of information regarding the filing of bankruptcy
  cases related to bank customers including but not limited to, AACER or paper delivery; triage new matters for
  determining next steps and accurately report new matters; collaborate with internal counsel on case issues
  and/or engage outside counsel when necessary; support the timely movement of cases to resolution. Integral
  player in review, selection and onboarding of collections/bankruptcy/foreclosure system for the bank.
• Financial Reconciliation & Audit: Execute daily reconciliation of all financial transactions within the bankruptcy
  portfolio, including post-petition payments, fees, and escrow accounts. Document all actions to support internal
  and external audits.
• Internal & External Communication: Serve as a primary point of contact for external legal counsel, trustees and
  customers on case-specific inquiries, ensuring prompt delivery of required loan documentation and timely followup
  to maintain efficient workflow and compliance. Ensure communications are professional, empathetic, and
  strictly compliant with the Automatic Stay provisions, FDCPA and internal bank policy. Internally, provide
  accurate data and reports as requested for reporting current state bankruptcy metrics to senior management and
  others. Attend key meetings within Collections, Special Assets and Loss Mitigation (and others as requested) for
  the purpose of providing relevant information as to current bankruptcy matters.
• System & Data Maintenance: Accurately and timely input and update critical bankruptcy information (e.g., case
  number, filing date, plan status, attorney information) into all applicable bank systems to ensure bank records
  reflect the current legal status of all impacted accounts.
• Policy Adherence & Process Improvement: Actively adhere to all departmental policies and procedures,
  identify potential workflow bottlenecks or process gaps, and recommend solutions to internal bank counsel to
  improve efficiency, accuracy, and compliance controls.
• Compliance Training: Participate in all required compliance training, including Bank Secrecy Act/anti-money
  laundering training, as well as internal and external training programs, online training, meetings, and
  seminars/conferences, etc.

• Bachelor’s Degree in a related field or Paralegal Certificate or specialized continuing legal education
  (CLE) credits focused on creditor bankruptcy law; other related industry certifications.
  Direct experience administering bankruptcy software (e.g., PACER, Epiq AACER)
• Prior experience with legal, financial, and procedural knowledge required to minimize risk in this
  specialized area.
• Minimum 3-5 years of direct experience in a similar role at a financial institution, law firm or other
  company in the lending space or similar legal/paralegal role managing creditor-side bankruptcy cases for both
  consumer and commercial debtors.
• Working knowledge of the U.S. Bankruptcy Code (Chapters 7, 11, 13) and the legal framework governing
  creditors’ rights, the bankruptcy process, and secured debt.
• Attention to detail, demonstrated by experience in financial transaction processing, critical for managing
  strict court deadlines and ensuring the accuracy of financial and legal filings.
• Working knowledge of federal and state consumer financial protection laws including FDCPA, SCRA, and
  generally applicable privacy law.
• Proficient computer skills, including experience with Microsoft applications, core servicing and collections
  software, reporting tools, and skilled in tracking data, reconciling payments, and performing financial
  analysis.
• Excellent written and verbal communication skills, with proven ability to draft clear, compliant documents
  and communicate effectively with bankruptcy trustees, customers in bankruptcy, external and internal
  counsel, and other bank personnel.

• Must be able to pass a criminal background & credit check
• This is a full-time, non-remote position

FLSA Status

• Exempt

Ready to take your career to the next level? Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.