Loan Operations Exceptions Specialist I

A Loan Operations Exceptions Specialist I plays a critical role in the day-to-day functions of the Exception Review team. This role conducts a detailed review of loan packages to ensure compliance with bank policy as well as state and federal regulations.

• Performs routine and basic administrative tasks at the direction of team lead or manager
• Exercises sound judgment and discretion in the performance of duties in support of the Exception Review team
• Perform detailed post-closing review of loan documents such as promissory notes, security agreements, deeds/mortgages for basic loan types, to ensure loan documents meet bank, regulatory and investor guidelines
• Review supporting documents such as title work, appraisal, flood insurance, and environmental reports to ensure that lender has completed specified legal and regulatory due diligence
• Cite document deficiency exceptions in Bank core system
• Review trailing documents submitted by Account Officers to clear exceptions; upload trailing documents to imaging system as needed
• Perform basic due diligence searches as needed, such as Secretary of State good standing
• Assist Loan Officers with questions regarding exceptions, document requirements, and resolution of document-related issues
• Meet performance standards of established production metric, quality standard of 98% accuracy and turnaround time of 45 days
• Adhere to Corporate and Loan Operations policies and procedures as prescribed
• Exemplify behaviors in alignment with the bank’s vision, mission, and culture; exhibit professionalism at all times
• Provide world-class service to internal and external clients with a sense of urgency and positive attitude
  
  
• Compliance Training:  Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
• Other Duties:  This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

• High school diploma or equivalent
• Minimum one year of experience in a Loan Operations/Loan Processing/Branch environment
• Required Skills:
  • Strong verbal and written communication skills are required
  • Working knowledge of Microsoft Outlook, Word, and Excel
  • Demonstrate exceptional organization and time management skills and the ability to balance competing priorities to meet multiple deadlines
  • Ability to think critically and problem solve with guidance
• Preferred Skills:
  • Document Preparation or Document Review experience is preferred
  • Basic knowledge of Commercial and/or Retail loan documentation requirements, including collateral perfection
  • Basic knowledge of federal and state regulatory requirements

• Must be able to pass a criminal background & credit check

• This is a full-time, non-remote position that requires schedule flexibility to work evenings and weekends as needed.

FLSA Status: Non-Exempt

Ready to take your career to the next level? Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.