Loan Operations SBG Loan Closing Specialist I

The Loan Operations SBG Loan Closing Specialist I coordinates routine and moderately complex loan closings by following established procedures, checklists, and escalation protocols. The position develops proficiency in reviewing due diligence documentation, satisfying approval conditions, and coordinating with internal and external partners. The Specialist I recognizes complex, unusual, or higher-risk matters and seeks guidance from the appropriate resource. 

Client Service and Collaboration

• Promote a collaborative working relationship among lenders, underwriters, Document Preparation, the Loan Processing Center, and other internal partners.
• Provide timely, complete, and accurate responses to inquiries.
• Maintain appropriate communication with lenders, attorneys, title companies, third-party vendors, and other participants regarding loans in process.
• Handle interactions professionally, ethically, and with a focus on the client experience.
• Support the quality and service goals of the Bank.

Productivity and Quality

• Meet applicable quality, productivity, service-level, and turnaround-time standards.
• Track and report production activity as defined by management.
• Manage assigned workload during periods of fluctuating volume.
• Maintain accurate data and documentation in applicable systems, workflow tools, and imaging platforms.

Policy, Regulatory, and Product Knowledge

• Working knowledge of commonly used commercial loan products and applicable commercial lending credit policies and guidelines.
• Working knowledge of standard loan documentation, collateral evaluation, lien perfection, and applicable local, state, and federal regulatory requirements.
• Knowledge and application of relevant fair-lending and regulatory requirements, including CIP, Regulation H, HMDA, CRA, and Regulation O, as applicable to the role.
• Ability to review vendor and third-party documentation for alignment with established policy, guidelines, and closing requirements.
• Ability to calculate loan-to-value ratios and required insurance amounts.
• Knowledge of procedures related to ordering, reviewing, and receiving required documentation.
• Ability to recognize complex or nonstandard credit requests, including transactions involving multiple funding sources, contracts, equity requirements, rate options, tiered pricing, or takeout agreements, and seek guidance as appropriate.
• Compliance Training: Participate in all required compliance training, including Bank Secrecy Act/anti-money laundering training, as well as internal and external training programs, online training, meetings, and seminars/conferences, etc.
• Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

• Education: High School graduate or similar certificate and equivalent experience in a related field acceptable, College Degree Preferred
• Experience: 1-2 years’ work experience in a financial institution with a focus on due diligence and/or loan documentation, 1+ years commercial loan documentation experience.
• Required Skills:
  • Good time-management, organizational, verbal, written, and interpersonal skills.
  • Working knowledge of common vendor documents, including title work, automated valuation models, appraisals, flood determinations, and lien searches.
  • Developing proficiency in Banker Hill, NewGen, 360 View, LaserPro, TruStage, Navigator, and other applicable internal banking systems.
  • Proficiency with Microsoft Excel, Word, email, and related business applications.
  • Ability to manage multiple priorities, maintain attention to detail, meet deadlines, and work with appropriate direction.
  • Ability to recognize issues requiring problem-solving or decision-making and escalate them to the appropriate resource.
  • Experience in an automated loan-origination environment is preferred.

• Must be able to pass a criminal background and credit check

FLSA Status: Non-Exempt

Supervisory Responsibility: This position does not manage employees 

Working Environment and Physical Demands

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, copy machines, and printers.

Physical requirements: sedentary, climbing, standing, stooping, or typing

Position requires schedule flexibility to work evenings and weekends as needed.

This position requires up to 1% travel.

United location within the footprint- Blairsville, GA; TN; or Greenville, SC 

Position Type

This is a full-time position

Other

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.